Last updated 8 November 2026

Terms of service.

In shortBuy once, use it on all your own computers, and get every update for that version. Purchases go through Dodo Payments, and you can get a refund within 14 days.

About these terms

These terms apply when you use this website, or buy or use an app from Polite Owl (“we”, “us”). By buying or using our apps, you agree to them. If you have a question, email hello@politeowl.com.

How buying works

Our apps are sold by Dodo Payments (Dodo Payments Inc. and its affiliates), which acts as our merchant of record. That means Dodo is the seller on your receipt and handles payment, sales tax, invoices and refunds. Dodo’s own terms also apply to the checkout.

Prices are in US dollars. Tax may be added at checkout depending on where you live. After you pay, you’ll get a link to download your app.

Your license

  • Buying an app gives you a personal license to use it, with no time limit, on all the computers you own or personally use.
  • A license is for one person. If you’re buying for a team, please buy one for each person who uses the app.
  • Please don’t resell, share or publish the app or its download link.
  • Our free apps can be used on the same terms.

Updates

Your purchase includes every update within the same major version, for example every 1.x update of version 1. A future major version may be a separate purchase. If so, we’ll say so clearly, and you can keep using the version you have.

Early versions

Apps marked Alpha or Beta are early versions. They may have rough edges, and they may change a lot before they’re finished.

Refunds

You can get a full refund within 14 days of buying. Our refund and cancellation policy explains how.

Looking after your files

Some of our apps change things on your computer. Burnish installs app updates and Zipling compresses files, for example. Keep backups of anything important, as you would with any software.

Our responsibility

We make our apps with care, but we provide them as they are, without promising that they’ll be free of errors or right for every need, as far as the law allows. As far as the law allows, we’re not responsible for indirect losses or lost data, and our total responsibility is limited to what you paid for the app.

Nothing in these terms takes away rights you have under consumer law that can’t be excluded.

Changes

We may update these terms. The date at the top shows the latest version. The terms in place when you bought an app apply to that purchase.